Frequently Asked Service & Repair Questions

Mercedes-Benz Service FAQs

Interested in learning more about Mercedes-Benz maintenance? Explore the common questions and simple answers we've provided below.

What is Mercedes-Benz Routine Maintenance?

Routine maintenance refers to several services prescribed by Mercedes-Benz for specific models at specific mileage intervals. Each individual Mercedes-Benz model relies on its own routine maintenance intervals to ensure its proper performance and durability.

Generally, routine maintenance services are relatively simple. They're low-strain tasks that together help promote vehicle wellness for the long-term. Common routine maintenance services include:

  • Wheel Alignment
  • Air Filter Replacement
  • Battery Replacement
  • Oil Change
  • Brake Repairs
  • Tire Rotations
  • Etc...

How Often Does My Mercedes-Benz Need Its Oil Changed?

The answer to this question varies depending on the Mercedes-Benz model that you drive. If you're driving an older model, you'll likely need to visit us for oil changes about every 3,000 miles. Thanks to advancements in engineering, however, newer models can go much farther between oil changes. Many models are rated at 5,000 to 7,000 miles between oil changes, while some others are rated at 10,000 miles between appointments. You can check the recommended oil change intervals for your Mercedes-Benz by checking the owner's manual. Or, consult with one of our Mercedes-Benz technicians for guidance.

How Does Mercedes-Benz Pre-Paid Maintenance Work?

Mercedes-Benz pre-paid maintenance aims to lower the overall cost of vehicle repairs by up to 30 percent by having you pay ahead of time. With this program, you'll pay regular instalments based on estimates for the typical repair costs of your vehicle. When the time comes for maintenance, you will have already paid. This can mitigate over spending on routine services.

Why Use OEM Mercedes-Benz Parts?

Dealers like Mercedes-Benz of Ann Arbor highly recommend using OEM Mercedes-Benz components exclusively for your vehicle. The reasons for this are multifold:

  • OEM components are held to a high standard of quality. They're typically more durable than off-brand options.
  • You'll find that OEM replacement parts are exactly the same as those that were originally installed at the factory. They're designed to fit perfectly on your vehicle.
  • You can also rely on OEM accessories to fit correctly. They're all engineered according to factory specifications to make sure they fit properly and don't interfere with other vehicle functions.
Mercedes-Benzof Ann Arbor

570 Auto Mall Dr
Directions Ann Arbor, MI 48103

  • Sales: (866) 795-9995
  • Service: (877) 646-2080
  • Parts: (866) 957-1030

http://uploads.haystak.com/Content_Gallery/img/dealer-img/service-images/service-30.jpg

Hours

  • Monday 7:30am - 6:00pm
  • Tuesday 7:30am - 6:00pm
  • Wednesday 7:30am - 6:00pm
  • Thursday 7:30am - 6:00pm
  • Friday 7:30am - 6:00pm
  • Saturday 8:00am - 3:00pm
  • Sunday Closed

How Are Mercedes-Benz Technicians Different from Other Auto Mechanics?

The mechanics at your local auto repair shop near Jackson, MI and Saline, MI work with general qualifications. They have a broad skill set that's meant to serve a wide array of makes and models. By contrast, Mercedes-Benz technicians have much more specific training and qualifications. They have experience with the very specific maintenance practices required for Mercedes-Benz vehicles. Each technician at our service center understands the minutiae of Mercedes-Benz maintenance, from simple routine upkeep to more demanding diagnoses and repairs. Rather than provide generic auto services, they'll treat your car with the individualized attention and care that it needs for long-term performance.

What's Included with Mercedes-Benz Express Service?

The Express Service Program is designed to get you in and out of the service center with basic maintenance in minimal time. Come in for Express Service and our team will take care of an oil change, battery check, tire rotation, and a 37-point inspection. You can expect to be done in an hour or less.

Can Mercedes-Benz of Ann Arbor Provide Warranty Repairs?

Any authorized Mercedes-Benz service center can take care of warranty repairs -- that includes Mercedes-Benz of Ann Arbor. This can also give you confidence for road trips, since there are hundreds of authorized Mercedes-Benz service centers across the country.

What Kind of Tires Are Right for My Mercedes-Benz?

Different Mercedes-Benz models and different driving habits demand varying tire types. Mercedes-Benz of Ann Arbor can help you pick the right type of tires for your car and driving needs from our robust selection. Here are a few of the most popular types of tires found at our dealership near Ann Arbor and Ypsilanti:

  • All-Weather tires are the most common for Mercedes-Benz models, since they offer well-rounded performance in a variety of conditions.
  • Sport/Summer tires offer excellent grip and handling in dry, warm conditions. They're popular for high-performance models.
  • Winter tires are specially designed to maintain grip up during sub-freezing temperatures. They also offer special tread patterns that can handle snowy conditions better than other tires. We recommend having a set of winter tires around for the cold months in Michigan.
  • All-Terrain tires offer good off-road performance and passable on-road comfort. These tires are common for rugged SUV models.


;