New Service Department in Ann Arbor, MI

Get Expert Care at Our New Service Department in Ann Arbor, MI

Mercedes-Benz of Ann Arbor offers a service experience created for drivers who expect excellence at every mile. Our new service center offers factory-certified service in clean, well-maintained service bays, utilizing only genuine Mercedes-Benz parts, tools, and technology to ensure peak performance and preserve its resale value.

Tree-lined streets and an arts-forward culture shape the city's character, and that same attention to detail defines every visit to the service department, which is easily accessible from Interstate 94, US Highway 23, and Michigan State Highway.

Why Staying Ahead of Service Protects Your Mercedes-Benz

Routine service preserves the performance, safety, and longevity that's engineered into every Mercedes-Benz vehicle. Genuine Mercedes-Benz parts ensure each system works exactly as designed, from finely tuned suspensions to advanced driver assistance features. Regular maintenance supports peak fuel efficiency, reduces long-term repair costs, and protects resale value.

It also helps technicians identify even the smallest problems before they become costly repairs that disrupt performance or passenger comfort. Seasonal shifts in Michigan impose harsher conditions on vehicles, but proactive care keeps your Mercedes-Benz performing flawlessly through the rigors of extreme heat and cold.

Essential Services That Add Value to Every Drive

  • Tire Rotations, Service, and Alignments: Tire inspections, rotations, and alignments improve handling and ride comfort. Proper alignment protects suspension components and ensures even tread wear. Drivers experience confident traction on Michigan roads, from city streets near Nichols Arboretum to open highway stretches along the Huron River corridor.
  • Battery Testing and Replacement: Battery service prevents unexpected downtime and supports the latest vehicle technology and electronic components. Advanced testing identifies early signs of wear, while genuine replacements ensure reliable starts and uninterrupted comfort features.
  • Multi-Point Inspections: A thorough inspection provides a picture of your vehicle's overall health. Our certified specialists review all critical systems, provide transparent recommendations, and offer a solid plan for ongoing care.

A Comfortable Client Lounge Designed for Your Convenience

The customer waiting lounge at Mercedes-Benz of Ann Arbor features comfortable seating in a spacious, relaxing atmosphere ideal for reading, working, or unwinding. Grab a hot cup of coffee or fill your travel mug with water. Sit back and watch TV or get some work done with our complimentary high-speed Wi-Fi.

Before long, we'll pull your freshly washed car around and send you on your way. The environment reflects the sophistication of the vehicles serviced, offering a calm retreat minutes from cultural attractions like the Michigan Theater and Nickels Arcade.

Schedule a Service Appointment Today at Mercedes-Benz of Ann Arbor

We make it easy to schedule your next routine service or scheduled maintenance appointment. Our online reservation system lets you select a time that fits your work schedule, travel plans, and campus life near the University of Michigan. If you have questions about which services your Mercedes-Benz vehicle requires, please call or visit our dealership to speak with one of our consultants and receive personalized guidance.

Visit the new service center at Mercedes-Benz of Ann Arbor or book an appointment online-our team is here to help you care for your car or SUV.

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  1. Mercedes-Benz of Ann Arbor

    4500 Jackson Rd
    Ann Arbor, MI 48103

    • Sales: (734) 492-0213
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Get in Touch

  • Contact our Service Department at: (734) 492-0213
  • Monday7:00AM-6:00PM
  • Tuesday7:00AM-6:00PM
  • Wednesday7:00AM-6:00PM
  • Thursday7:00AM-6:00PM
  • Friday7:00AM-6:00PM
  • Saturday8:00AM-2:00PM
  • SundayClosed